Please note: This website requires Flash and JavaScript to enjoy the full function range.
Please ensure that Flash and JavaScript are activated in your browser options. To download the
current flash plugin version please click here.

Privacy Policy.

Your privacy is important to Volkswagen. And we take the utmost care when using your information.

Collection and use of personal information
 

What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, credit card information or personal identification number. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in the following ways:

  • To improve our website

(Your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than:

  • For the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
 

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
 

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.Do we use cookies?

Do we use cookies?
We do not use cookies.
 

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties contractually agree to keep this information confidential and retain it only for so long as the purpose for which they keep it is val?
 

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
 

Your Consent
By using our site, you consent to our privacy policy.
 

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
 

This policy was last modified on 6/2/2014
 

Contacting Us
If there are any questions regarding this privacy policy you may email to communications@vw.com.sg